✔ Size Options of Grass Mat: 3' x 5’, 3' x 6', 3' x 7', 3' x 8', 3' x 9', 3' x 10', 3' x 11', 3' x 12', 3' x 14', 3' x 16', 3' x 18', 3' x 20', 3' x 22', 3' x 24', 3' x 26', 3' x 28', 3' x 30', 3' x 35', 3' x 40', 3' x 45, 3' x 50', 3' x 55', 3' x 60', 3' x 65, 3' x 70'', 3' x 75', 3' x 80', 3' x 90', 3' x 100', 3' x 110', 3' x 120'
✔ All our artificial grass mat is made of high quality anti-aging particle with masterbatch which has been tested for color degradation, durability, and fire resistance.
✔ The outdoor turf rug with rubber-backed which is non-slip and has no trouble of mowing. Besides, it is fadeless with UV resistance.
✔ The artificial grass mat provides great decoration for both outdoor and indoor areas with beautiful natural appearance and high temperature resistance by 3-color woven. (Tips: When laying multiple pieces of artificial turf, please keep the grass piles in the same direction, which makes sure the color looks consistent. The piles in different directions will create differences of visual color, but in fact our turfs in the same size are almost the same color.)
✔ The grass turf can be cut to fit your exact requirements. When you receive our grass rug, please put it in the sun for about 2 hours, and stroke the grass backwards with your hand or a comb if you think the grass is flattened. Besides, if necessary, you can also shake the rug several times in order to remove the little debris on it.
Golden Moon exclusive garden Artificial Grass Rug makes your garden like spring all the year-round. Also great for outdoor activities, such as parties, weddings, camping, picnics, etc.
All materials are environment-friendly and the surface can be recycled. We only use 100% new materials which makes our products safe and non-toxic, thus it can be used for children or pets, and it can be used in various occasions such as kids’ rooms, kindergartens, and so on.
Recommended Maintenance: Rinse and groom as needed to limit matting
Matting Disclaimer: by the nature of the composition, Synthetic grass will have some matting possibilities. It's important to discuss the level of use with your installer to ensure you’ve chosen the right product for your needs. Matting is not covered under the warranty.
GOLDEN MOON - Brand And Safety Certificate
Free Shipping On All Orders
Provide free delivery service for most states in the United States, except Alaska and Hawaii, APO/FPO, US Protectorates.
Processing and Delivery Time
Processing Time : 1-2 Days. Express Shipping Time: 3-5 Business Days.
Receiving time(about 5-8 Business Days) = Processing time + Shipping time.
No shipped or delivered on weekends or holidays.
During peak seasons, processing times are higher than usual. Thanks for your patience.
Shipping From & Shipping Method
Your orders will be shipped from the closest warehouse, which located in the West or East of the US. If the items in your order are combination packaging, you will receive a tracking number for each package that ships separately. You will receive multiple tracking numbers in this case.
Our shipping method ,Express Shipping (3-5 Business Days Delivery). Our couriers include UPS, USPS, Fedex and Truck Carriers.
Contact Us
Any order issues, please don't hesitate to contact us or send direct email to service@goldenmoongraden.com with your order number.
30 Days Returns Step 1:
Please email our customer service at service@goldenmoongarden.com to request the exchange/return.
Or submit after-sales application on the contact us page of the website to request exchange/return.
Step 2:
After receiving your return/return request, our customer service will send you the return/return instructions and return/return address via email. Please follow the instructions for returns/returns. We would be very grateful if you could provide us with photos of the returned item.
Step 3:
After receiving your package, you will receive a refund within one week or have processed the exchange order. After processing the refund or exchange, we will send it to you via email. FYI: If your original payment method is a credit card, it will take longer (may take 1 to 2 weeks, depending on which CC company) to process the bank's refund.
Please check the Refund Policy for detailed returns.
Warranty:
5-8 Years Outdoor Use Guarantee
We offer you various guarantee no less than maintaining. Our products have passed the following tests:
-Ignition Certified ( SGS )
-UV Test/ Performance Test ( Labosport )
-SVHC Test ( REACH )
Terms of Service:
This item is covered by Terms of service
Privacy Policy:
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Shipping Policy:
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Refund Policy:
This item is covered by Refund Policy