- 1. Size Options: 3ft x 5ft, 3ft x 6ft, 4ft x 7ft 6ft x 8ft, 6ft x 13ft
- 2. All our artificial grass turf is made of high-quality anti-aging particles with masterbatch which has been tested for color degradation, durability, and fire resistance.
- 3. The 100% eco-friendly synthetic grass area rug with rubber-backed which is non-slip and has no trouble of mowing, fertilizers or pesticides. Besides, it is mold proof and fadeless with UV resistance and corrosion resisting.
- 4. The artificial grass carpet provides great decoration for both outdoor and indoor areas with a beautifully natural appearance and high-temperature resistance by multi-color woven. (Tips: When laying multiple pieces of artificial turf, please keep the grass piles in the same direction, which makes sure the color looks consistent. The piles in different directions will create differences in visual color, but in fact, our turfs of the same size are almost the same color.)
- 5. Products are 100% brand new. (Tips: Please shake the grass rug several times in order to remove the little debris when you receive our GOLDEN MOON artificial grass rug. You can also cut the grass rug to fit your exact requirements.)
Golden Moon exclusive garden Artificial Grass Rug makes your garden like spring all the year-round. Also great for outdoor activities, such as parties, weddings, camping, picnics, etc.
All materials are environment-friendly and the surface can be recycled. We only use 100% new materials which makes our products safe and non-toxic, thus it can be used for children or pets, and it can be used in various occasions such as kids’ rooms, kindergartens, and so on.
Recommended Maintenance: Rinse and groom as needed to limit matting
Matting Disclaimer: by the nature of the composition, Synthetic grass will have some matting possibilities. It's important to discuss the level of use with your installer to ensure you’ve chosen the right product for your needs. Matting is not covered under the warranty.
GOLDEN MOON - Brand And Safety Certificate
Free Shipping On All Orders
Provide free delivery service for most states in the United States, except Alaska and Hawaii, APO/FPO, US Protectorates.
Processing and Delivery Time
Processing Time : 1-2 Days. Express Shipping Time: 3-5 Business Days.
Receiving time(about 5-8 Business Days) = Processing time + Shipping time.
No shipped or delivered on weekends or holidays.
During peak seasons, processing times are higher than usual. Thanks for your patience.
Shipping From & Shipping Method
Your orders will be shipped from the closest warehouse, which located in the West or East of the US. If the items in your order are combination packaging, you will receive a tracking number for each package that ships separately. You will receive multiple tracking numbers in this case.
Our shipping method ,Express Shipping (3-5 Business Days Delivery). Our couriers include UPS, USPS, Fedex and Truck Carriers.
Any order issues, please don't hesitate to contact us or send direct email to firstname.lastname@example.org with your order number.
30 Days Returns Step 1:
Please email our customer service at email@example.com to request the exchange/return.
Or submit after-sales application on the contact us page of the website to request exchange/return.
After receiving your return/return request, our customer service will send you the return/return instructions and return/return address via email. Please follow the instructions for returns/returns. We would be very grateful if you could provide us with photos of the returned item.
After receiving your package, you will receive a refund within one week or have processed the exchange order. After processing the refund or exchange, we will send it to you via email. FYI: If your original payment method is a credit card, it will take longer (may take 1 to 2 weeks, depending on which CC company) to process the bank's refund.
Please check the Refund Policy for detailed returns.
5-8 Years Outdoor Use Guarantee
We offer you various guarantee no less than maintaining. Our products have passed the following tests:
-Ignition Certified ( SGS )
-UV Test/ Performance Test ( Labosport )
-SVHC Test ( REACH )
Terms of Service:
This item is covered by Terms of service
This item is covered by Shipping Policy
This item is covered by Refund Policy